We’re here to help! At MRCOOL, we strive to deliver prompt and efficient support, ensuring that all of our customers receive timely solutions tailored to their needs. Whether you have a question about your MRCOOL system, need technical support, want to file a damage claim, or have a labor warranty request—we’ve got the right contact for you. This guide will point you in the right direction so you can get the support you need quickly and easily.
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Customer Service and Technical Support:
Monday-Friday
6:30am-10:30pm CST
(270)366-0457
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OnPoint Labor Warranty:
(844)518-2040
customersupport@onpointwarranty.com
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App & WIFI Support:
(425)529-5775
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Damage Claims:
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Rebates:
https://mrcool.com/rebate-center/
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