What does the standard MRCOOL Warranty cover?

When it comes to your MRCOOL system warranty, it’s important to refer to the specific warranty documentation provided with your purchase for precise details, including coverage length and conditions. Below is an overview of general MRCOOL warranty terms to guide you:

1. General Warranty Coverage

• Most MRCOOL units come with coverage for parts and the compressor. The standard warranty does not have any added costs for the coverage.
• Some systems may include additional warranty coverage plans, such as the MRCOOL Care Kit Program. Please refer to the specific program for more details and pricing.
• Some systems may include an additional labor warranty; however, this is not standard across all units.

2. Labor Warranty (If Included)

• For units with a labor warranty, claims and support are managed by OnPoint Warranty Services. Any inquiries or claims regarding labor warranty should be directed to them.

3. What is Not Covered
By default, MRCOOL warranties do not include:

• Shipping costs.
• Labor expenses (unless covered by a separate labor warranty).
• Refrigerant charges.
• Reimbursement for parts purchased outside warranty channels.
• Routine maintenance or service.