If I am a renter and my apartment came with a MRCOOL system, am I covered under warranty for a part replacement?

Warranty coverage for MRCOOL MiniSplit systems is typically tied to the property owner or the original purchaser of the system. As a renter, you are not the primary party responsible for warranty claims.

If you need a part replacement or warranty service, the property owner or landlord will need to handle the warranty request. We recommend reaching out to your landlord and asking them to contact us for any warranty-related assistance.

If your landlord needs further information or assistance with the warranty process, we’re happy to help! Simply have them reach out to our customer support team for guidance on next steps.