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  • Support
  • Contact Us
    By Phone: (270) 366-0457 Submit a Request Ticket Email Us: support@mrcool.com
  • Register Your Warranty
  • Resources
    Product Catalog Locations Rebate Center
  • Sign in
  1. MRCOOL
  2. General
  3. FAQ

FAQ

  • What refrigerant does MRCOOL use?
  • Am I able to route my line set through interior walls?
  • How do I reset my Louver?
  • Does my MrCool DIY unit have King Valves?
  • What does the standard MRCOOL Warranty cover?
  • Where Can I Find Rebate Information for MRCOOL Products?
  • Reporting Missing or Damaged Items in Your MRCOOL Shipment
  • What to Do if Your Lineset Caps Are Missing
  • Do I Need Air Breaks, Line Caps, Overflow Safety Switches, or Condensation Pumps for My MRCOOL Unit?
  • What should I do if I need longer condensation drain hoses?
  • How to Return a MRCOOL Product
  • How to Use the Force Start Feature on Your MRCOOL System
  • Missing Installation Template for MRCOOL Advantage System
  • Do I Have to Connect Units to All Ports on a DIY Multi-Zone System?
  • Do MRCOOL Mini-Split Systems Include HEPA Filters?
  • How Much Do MRCOOL Systems Cost?
  • Are MRCOOL Mini Splits Single Phase or Three Phase?
  • Are GFCI and AFCI Breakers Recommended for MRCOOL Mini-Splits?
  • How to Properly Size Your MRCOOL System for Your Space
  • Wall Sleeve Sizes
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General Disclaimer

The information provided in this support center is intended for knowledge purposes only. When working with HVAC systems, electrical components, or refrigerants, proper safety precautions should always be followed. It is recommended to consult a qualified professional for any tasks that exceed your skill level or require specialized expertise. Always prioritize safety and seek professional assistance as needed.

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